Live Nation CEO Predicts a Return of Concerts and Festivals “At Scale” in 2021

Live Nation CEO Michael Rapino has been bullish on concerts and festivals returning in 2021 and now we have further evidence that he is convinced of this idea. According to a published report by Kerrang (via IQ Mag)  Rapino spoke on an Investors call on November 5th in which he said expects concerts to return “at scale” next year,  depending on the region.He further shared that the promoters were working on a “roadmap to get back to live safely”, with current “progress on testing technology treatments and vaccines” looking encouraging. Though Michael admitted the “exact timeline of this return will vary by region, and so we continue to focus on remaining flexible”, he added that Live Nation “expect shows at scale next summer”.

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Holes Revealed in Ticketmaster’s Relief Plan Casts Doubt on Refunds

Ghost Cult has been following the story of Ticketmaster and Live Nation and their initial reluctance to refund tickets of shows and music festivals. According to Digital Music News live events initially scheduled to take place on or after August 1st wouldn’t be part of the Ticketmaster Ticket Relief Plan. Ticketmaster owner Live Nation intends to reevaluate the coronavirus crisis, as well as the sentiment and plans of event organizers, before deciding whether to issue refunds for post-July events that have been put on ice. However, Ticketmaster has introduced a few new stipulations to its Ticket Relief Plan, and posted the fine print on a recently launched microsite.

Ticket Refund

First, if an artist (or an event organizer) is rescheduling a concert, but has yet to officially select a new date, ticketholders will be temporarily unable to receive refunds. “If you have tickets to a show that is postponed, you will have to wait until the rescheduled date is announced to select your refund option,” the Ticket Relief Plan website reads.

Significantly, when an organizer or artist has postponed an event for 60 days without selecting a new date, ticketholders will automatically become eligible to receive refunds. Then, ticketholders have just 30 days to ask for refunds after their respective events’ rescheduled dates have officially been announced, according to Ticketmaster’s terms.

Additionally, the Ticket Relief Plan is less than clear in terms of the refund status of events that were postponed and rescheduled well before April 1st. Those postponements are already older than 30 days. The Ticket Relief Plan states: “Tickets will automatically be valid for the new date, unless you opt for a refund within 30 days of the new show date being announced.” Until Ticketmaster issues more guidance, it’s unclear what will come of tickets to events that were rescheduled or postponed more than 30 days back.

Ticketmaster ticketholders will automatically receive refunds for functions that are canceled outright; some artists have made a point of canceling their shows so that fans can more easily get their money back.

Finally, those who’ve bought tickets to (rescheduled) shows at Ticketmaster venues will have the chance to secure vouchers for 150 percent of the initial purchase price; these funds can then be put towards future Ticketmaster events.

Ticketmaster’s 30-day-long refund window will open on May 1st, at which time eligible ticketholders will be notified of their options via email.

Surprise! Ticketmaster Isn’t Technically Offering Refunds on All Postponed Shows

Ticketmaster Changes Gears, Will Offer Refunds on 18,000 Postponed Events

In a shocking reversal of their much-maligned policy walk back, Ticketmaster has announced it will issue refunds for more than 18,000 events postponed due to the novel coronavirus pandemic. According to Billboard, starting May 1, once postponed shows announce the rescheduled dates, fans will begin to receive e-mails from Ticketmaster to initiate a full refund. Fans will then have 30 days to request a refund; otherwise, their ticket will be good for the rescheduled date. Ticketmaster parent company, Live Nation Entertainment, will also offer fans an option to receive credit for future shows as well as the opportunity to donate their tickets. This is a partial reversal of policy that had fans outraged, considering Ticketmaster’s long history of defrauding the fans and paying billions in refunds and credits. Continue reading

Ticketmaster Clarifies Its Policy on Refunds, Passes the Blame on Promoters and Venues

In a story we have been following, ticketing company Ticketmaster has issued a statement in response to an outcry from music fans after it recently adjusted the language on its web site regarding refund policies. A few weeks ago — before the coronavirus outbreak forced the cancelation or postponement of most large events and public gatherings — it said people could get refunds “if your event is postponed, rescheduled or canceled”; now it lists only cancelation as a reason for getting your money back, though it suggests there may be other circumstances in which refunds might be considered. Continue reading

Ticketmaster Quietly Changes Its Refund Policy, Screwing Over The Fans

In a new report by www.digitalmusicnews.com, in the maelstrom that is the current concert and music festival landscape with the coronavirus (COVID-19) pandemic, Ticketmaster has quietly and perhaps deceitfully changed its refund policy to be even less accommodating and unfair than before in light of the current economic situation facing many fans and venues. In other words, because of the entire industry shut down due to coronavirus, they are opting to leave fans holding the bag from cancellations and postponements. Thus, fans will have a near-impossible time getting refunds when many in the world are out of work. As fans are looking for refunds, Ticketmaster changed its refund policy to cover only canceled events — not the many functions that promoters have indefinitely “postponed” or rescheduled to a date/time that some ticket holders cannot make. Continue reading

Tom Morello Responds to Fan Complaints of Rage Against The Machine’s High Ticket Prices

Fans of Rage Against The Machine were elated at the announcement of the return of the much-missed band for 2020. However, following the news that the band has booked a world tour this week, some expressed outrage at the high cost of tickets for the headline shows. Fans and haters have slammed the band, known for their activism and protests for being greedy at the high cost for shows (non-festivals). The band took some measures against scalpers as they have bought 10% of all the tour tickets to ensure those tickets are sold from the band – at a premium cost, but the extra money going to charity. In the midst of all of this, RATM guitarist and activist Tom Morello has taken to Twitter to assure fans that the high cost of tickets is due to scalpers and resellers. Tom claims that the full price for all tickets tops out at $125.00 USD. A high cost, for sure, but lower than many other concert tickets to other tours in 2020. Continue reading

Rage Against The Machine Announces Plan to Combat Online Ticket Scalpers Ahead of Their Tour

Reunited Rap Metal legends Rage Against The Machine has announced a plan to combat online ticket scalping for its upcoming just announced world tour. Tickets for the 40-date “Public Service Announcement” trek don’t officially go on sale until later today Thursday, February 13, you can already buy tickets for most shows on StubHub and for festival dates on Ticketmaster. Unsurprisingly, those tickets are already quite expensive. For example, tickets to the April 28 Tacoma show were listed at $287 each before fees. After service fees and taxes, two tickets to the Oakland, California show on StubHub came out to $783.95, or $391.98 each. The band has made an announcement via their official web site: Continue reading

Knotfest UK by Slipknot Tickets to Go On Sale This Week

Slipknot have announced that their new edition of Knotfest, Knotfest UK, taking place at The National Bowl, at Milton Keynes August 22nd 2020 will see tickets go on sale for the first time ever this week. Tickets go on general sale at 10am UK time on Thursday 16th January over at the links below. Fans can also gain access to a Live Nation pre-sale from 10am on Wednesday 15th January by signing up for My Live Nation at https://www.livenation.co.uk

The full line-up and on-site activities will be announced in due course. Hotel and ticket bundles are available at http://www.ticketmaster.co.uk/knotfest. Slipknot kicks off their headline tour tomorrow. Main on sale link for Thursday 16th January – https://www.LiveNation.co.uk/artist/slipknot-tickets.

Frank Zappa’s Hologram Responds To Ticketmaster Censorship

Famous for his brilliant guitar playing, composition, but also as a champion against censorship, Frank Zappa continues to fight the power from beyond the grave. Zappa is facing censorship yet again over so-called “questionable content” in the ad artwork for the upcoming “The Bizarre World Of Frank Zappa” hologram tour which will make its debut this April in the U.S. Ticketmaster would not post the ad online for the tour, instead posting a warning image about the content. Now Zappa, in hologram form as answered! Watch his response below. Continue reading

Thousands Of Marilyn Manson Fans Demand A Refund For Shortened Performance

Marilyn Manson, photo credit: Stephanie Cabral

After Marilyn Manson’s abbreviated show at The Paramount Theater on Long Island last week, thousands of fans have taken to social media demanding a refund from either Manson or Ticketmaster. Ticketmaster has so far responded that they are NOT refunding fans for the show. This concert was already rescheduled once from the previous concert where Manson was forced to cancel the first leg of his Heaven Upside Down tour after breaking his leg last fall. Many fans have expressed both outrage, but also concern for the rocker, who recently lost his father.  Manson apparently recovered well enough to close out the the last night of his tour at Starland Ballroom last night (February 16th) with a full performance, including several encores.  Continue reading