Ticketmaster Changes Gears, Will Offer Refunds on 18,000 Postponed Events

In a shocking reversal of their much-maligned policy walk back, Ticketmaster has announced it will issue refunds for more than 18,000 events postponed due to the novel coronavirus pandemic. According to Billboard, starting May 1, once postponed shows announce the rescheduled dates, fans will begin to receive e-mails from Ticketmaster to initiate a full refund. Fans will then have 30 days to request a refund; otherwise, their ticket will be good for the rescheduled date. Ticketmaster parent company, Live Nation Entertainment, will also offer fans an option to receive credit for future shows as well as the opportunity to donate their tickets. This is a partial reversal of policy that had fans outraged, considering Ticketmaster’s long history of defrauding the fans and paying billions in refunds and credits.Continue reading