Ticketmaster Clarifies Its Policy on Refunds, Passes the Blame on Promoters and Venues

In a story we have been following, ticketing company Ticketmaster has issued a statement in response to an outcry from music fans after it recently adjusted the language on its web site regarding refund policies. A few weeks ago — before the coronavirus outbreak forced the cancelation or postponement of most large events and public gatherings — it said people could get refunds “if your event is postponed, rescheduled or canceled”; now it lists only cancelation as a reason for getting your money back, though it suggests there may be other circumstances in which refunds might be considered. Continue reading

Ticketmaster Quietly Changes Its Refund Policy, Screwing Over The Fans

In a new report by www.digitalmusicnews.com, in the maelstrom that is the current concert and music festival landscape with the coronavirus (COVID-19) pandemic, Ticketmaster has quietly and perhaps deceitfully changed its refund policy to be even less accommodating and unfair than before in light of the current economic situation facing many fans and venues. In other words, because of the entire industry shut down due to coronavirus, they are opting to differentiated from cancellations and postponements. Thus, fans will have a near-impossible time getting refunds when many in the world are out of work. As fans are looking for refunds, Ticketmaster changed its refund policy to cover only canceled events — not the many functions that promoters have indefinitely “postponed” or rescheduled to a date/time that some ticket holders cannot make. Continue reading

Metallica, Ozzy Osbourne, Red Hot Chili Peppers To Perform At ‘Global Goal Live’ Concert In September 2020

In 2020 Metallica has announced they will take part in the Global Citizen’s 10-hour “Live Aid”-style concert event happening on September 26, 2020 on five continents: Central Park in New York, Lagos in Nigeria, and to-be-announced cities in Latin America, Europe, and Asia. The event will be the culmination of a yearlong campaign dubbed “Global Goal Live: The Possible Dream” that will benefit United Nations’ Sustainable Development Goals with aims at ending extreme poverty and tackling climate change. Also set to perform are Billie Eilish, Coldplay, Eddie Vedder, MUSE, Ozzy Osbourne, Red Hot Chili Peppers, Pharrell Williams with co-hosts for the event Deborra-Lee Furness, Hugh Jackman, Idris Elba, Jill Vedder, Katie Holmes, Rachel Brosnahan, Trevor Noah, and Uzo Aduba. Continue reading